Sierras Altas 2 not recognizing sound library

Problems with installation of Sierras Altas 2 Sound Library

Customer Query:

I purchased and dowloaded Sierras Altas 2 onto my machine.  There were two downloads.  The .exe file to install the synth, and a library folder.

Launched the exe file and it installed Atlas, no problem.  And when I try to start up Atlas, it asks me to point to the library.  When I do, it doesn't recognize it as the library.  And I couldn't find any instructions about this in the installation guidelines:

Support Answer:

The WAV file folder that accompanies Sierras Altas 2 is not the sample library, but rather an additional sample pack of sound effects.

The sample library is installed with the installer in the second step. By default, it is located at C:/Program Files/Common Files/VST3/Sierras Altas 2/Sierras Altas 2 Samples.

Therefore, if you haven't changed this location, you should find this folder there and select it as the sample library. 

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